FiveOwls understands that unforeseen circumstances may arise, and they offer a fair refund policy for students (or parents/guardians) who need to cancel a class enrollment. Here’s a breakdown of their policy:
Full Refunds:
- Cancellation before Enrollment Deadline: Generally, you will receive a full refund if you cancel your enrollment before the class’s enrollment deadline. This deadline is typically set by the teacher and displayed on the class listing page.
- Automatic Refunds: FiveOwls may automatically issue a full refund in certain situations, such as class cancellation by the teacher or insufficient enrollment.
Partial Refunds:
FiveOwls does not offer partial refunds for classes that have already begun. However, they may offer alternative solutions in some cases, such as a credit for a future class.
Important Note:
- Specific refund policies and deadlines might vary depending on the individual class. Always refer to the class listing page for the most accurate information.
How to Request a Refund:
If you need to request a refund, you can easily do so through your FiveOwls account. Here’s a link to the FiveOwls Help Center with detailed instructions:
- FiveOwls Help Center: [link to FiveOwls Help Center on refunds] (you can replace this with the actual link)
Additional Considerations:
- FiveOwls may have specific requirements for requesting a refund. Be sure to review their guidelines before submitting your request.
- For any questions or clarifications regarding the refund policy, feel free to contact FiveOwls support.
By understanding FiveOwls’ refund policy, you can make informed enrollment decisions and ensure a smooth learning experience for yourself or your child.
