FiveOwls Privacy Policy:
Protecting Your Information with Transparency

At FiveOwls, we understand the importance of protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to safeguard it.

Information We Collect:

• Account Information: When you create an account, we collect data like your name, email address, username, password, and profile picture.
• Activity Information: We track your usage of the platform, including course enrollment, learning progress, communication history, and device information.
• Payment Information: When you make payments, we collect information necessary for processing transactions securely through our trusted payment partners.
• Feedback and Reviews: We collect feedback and reviews you provide about educators, courses, or the platform itself.
• Cookies and Similar Technologies: We use cookies and similar technologies to improve your experience, personalize content, and analyze platform usage.

How We Use Your Information:

• Providing and Improving Services: We use your information to deliver personalized learning experiences, manage your account, provide customer support, and improve the platform.
• Marketing and Communication: With your consent, we may use your information for targeted marketing, send newsletters, and provide updates about relevant courses or features.
• Complying with Law and Regulations: We may disclose your information as required by law or to protect our rights and comply with legal obligations.

Data Sharing and Disclosure:

• We do not share your personal information with third parties except with your consent or under limited circumstances, such as with service providers necessary for platform operation or to comply with legal requirements.
• We require all third-party partners to maintain strict data security standards and confidentiality practices.

Your Privacy Choices:

• You can access, update, or delete your personal information through your account settings.
• You can manage your cookie preferences and opt out of targeted advertising.
• You can unsubscribe from marketing communications at any time.

Data Security:

• We implement industry-standard security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
• We regularly review and update our security practices to stay ahead of evolving threats.

Children’s Privacy:

• FiveOwls is primarily intended for users aged 13 and over. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• Parents or guardians of children under 13 should create and manage accounts on behalf of their children.

Changes to this Policy:

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes.

Contact Us:

• If you have any questions or concerns about your privacy, please contact us at info@fiveowl.xyz.